To return an order, simply visit the following link and create your return: https://return.shipmondo.com/okholmstudioretur . Once we have received the item back at our warehouse, we will initiate a refund, and you will receive the money within 2-4 business days.

• The item must be in its original condition.

• The item must be unused and undamaged.

• The item must be accompanied by all original packaging.

• You will be responsible for the cost of returning the item to us.

You have a 14-day right of withdrawal for goods purchased on the website. The 14-day period starts the day the order is delivered.

You are responsible for any return costs, and you are liable if there is any damage during transportation.

The desire to withdraw must be communicated to us within 14 days of delivery and must reach us no later than 14 days after we are informed of your use of the right of withdrawal.

The desire to exercise the right of withdrawal must be sent by email to webshop@okholmstudio.dk or by using the standard withdrawal form, which you can find at the bottom of the terms and conditions.

In the message, it must be clearly indicated that you wish to exercise the right of withdrawal.

You cannot withdraw from the purchase by simply refusing to receive the goods without also notifying us.